Privacy Policy

We collect information that you provide directly to us when you:

Schedule appointments or consultations

Fill out contact forms on our website

Subscribe to our newsletter or blog updates

Communicate with us via email or phone

Visit our clinic for treatment

Personal Information may include:

Name and contact information (email, phone number, address)

Date of birth and age

Health information relevant to your treatment

Insurance information (if applicable)

Payment and billing information

Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, and operating system. We may also collect information about your browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our physical therapy services

Schedule and manage appointments

Communicate with you about your treatment and care

Process payments and maintain billing records

Send you newsletters, updates, and promotional materials (with your consent)

Respond to your questions and requests

Comply with legal obligations under HIPAA and other healthcare regulations

Analyze website usage to improve user experience

3. Health Information Privacy (HIPAA Compliance)

As a healthcare provider, Elevate Dynamics Physical Therapy complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is kept confidential and secure. We only use and disclose your PHI as permitted by law and our Notice of Privacy Practices.

You have the right to:

Access your medical records

Request corrections to your health information

Receive an accounting of disclosures

Request restrictions on certain uses and disclosures

File a complaint if you believe your privacy rights have been violated

For more information about your HIPAA rights, please request our Notice of Privacy Practices at your appointment.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, scheduling appointments, processing payments, or providing other services. These providers are contractually obligated to protect your information.

Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

Healthcare Coordination: With your consent, we may share relevant health information with other healthcare providers involved in your care.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

Remember your preferences

Analyze website traffic and usage patterns

Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure server infrastructure

Encryption of sensitive data

Access controls and authentication

Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your information (subject to legal and regulatory requirements)

Opt out of marketing communications

Withdraw consent for certain data processing activities

To exercise these rights, please contact us at info@elevatedynamicspt.com or (516) 500-3691.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.